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TERMS & CONDITIONS


By choosing this website you are agreeing to abide by all the terms and conditions as set out herein.

This site is for your own use only and is designed for the sole purposes of providing information about products and services from The Exeter Distillery Ltd. You are required not to modify, copy, distribute, reproduce transmit, display publish, perform, create derivative material, transfer or sell any/all software, products or services obtained from this site without the expressed and freely given permission, including that specific permission being given in writing and granted by The Exeter Distillery Ltd.

As a condition of using this site, you agree to not use this site for any/all purposes which are not Lawful or prohibited by the terms and conditions herein. You may not damage, disable, overburden nor impair this site, nor use it as a tool to obtain information not intended for you.

The Exeter Distillery Ltd has no control over other sites, nor their resources, that may be linked to this website. The Exeter Distillery Ltd is not responsible nor liable for their availability, content, products, advertising or any other information available on/in or linked to these sites.

Orders and Contracting Information

If you wish to purchase goods please add the items you have chosen to your cart and complete the billing and shipping details as required. After placing your order an email will be forwarded to you confirming that your order has been received. At this stage we cannot guarantee supply and your order is considered an offer to purchase product/s from us. Once we have processed/accepted your order you will receive an email confirmining dispatch (Dispatch Confirmation). On placing your order, your payment may be taken automatically, though not processed until The Exeter Distillery Ltd will send you a Dispatch Confirmation email, whereby a contract is created.

These terms will not be affected by valid mistakes made by you, the customer.

The Exeter Distillery Ltd will, if it can not accept your order, cancel your payment via the original payment system or refund you by cheque at our discretion and notify you if necessary by email. Please check the information you enter onto this website is accurate before sending. Prices may differ to our in-store prices though we will endeavour to meet them as advertised we will also retain our rights to alter them via online promotions or due to product supply/shipping variations.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Website Payment and Prices

All prices are inclusive of VAT at the current rate and are correct as entered, they are liable to change at any time but this will not affect retrospective orders whereby a Dispatch Confirmation has been sent to the customer. If we feel our site has been compromised we will at our discretion withhold the product or reject an order and contact you forthwith to discuss the situation and attempt to resolve any issues you may have.

Stock Availability

All orders are subject to product and stock availability. If the particular product you request is not available you will be notified and given the opportunity to wait until it is available or choose to order an alternative or to cancel your order.

Damages and Faults

It is your responsibility to check goods on arrival prior to signing for their receipt from the carrier. Any issues must be noted with them at the time of delivery and then in writing to the Courier and to The Exeter Distillery within three days of receipt. Claims for non delivery must be made within seven days of receipt of Dispatch Confirmation. If you wish to exchange goods please ensure you retain proof of delivery.

Complaints

All complaints will be handled fairly, confidentially and as effectively as possible. Please email, telephone or write to:

The Exeter Distillery Ltd, 17/18 St Thomas Court, Cowick Street, St Thomas, Exeter, EX4 1AJ
email exeterdistillery18@gmail.com
tel 07737 004818

where we will be happy to help you.

Copyright Notice

All information herein may be suject to UK and International copyright legislation. Permission to reproduce should be requested via the above contact methods at The Exeter Distillery Ltd whom retain all rights to the information herein, including yet not limited to distribution rights. All third party trademarks are acknowledged as the property of their respective owners. These terms and conditions meet all necessary contractual obligations and we reserve the right to make reasonable alterations to them as required by the company.

Liability Disclaimer

All prices quoted on this site are subject to change without notice. Any mistakes will be corrected at the earliest opportunity. This site is not to be used for any other purposes than those described by The Exeter Distillery Ltd. who is not liable for any direct, indirect, punitive, incidental, special, consequential or any other damage, including legal fees or any other implied warranties, infringements, purpose or title or of using the relative information software including conditions of availability/merchantability, whether based on contract, tort, negligence, strict liability or otherwise. If you are unhappy or dissatisfied with any aspect or terms of use of this site you are free to cease using it. Any losses experienced by a third party through your use/violation of this site and all statements made herein will not be indemnified by The Exeter Distillery Ltd.